Develop solutions to meet your goals and get an overview of your company’s performance.
Define where your organization is currently, and what departments or features you want to improve on. Either look at the entire company against your mission statement or audit certain areas such as finances, customer service, employee productivity, and target audience. Note what is working and what is not.
What is your target point of where you would like to be? How can this state be measured? What does success look like in this particular area? Be realistic and determine achievable goals. Use quantifiable data to measure success such as data numbers and growth percentages.
List the key items that are different between the current situation, and what you want it to be. Examine the reasons behind the gap and determine some reasons for the lack. Define the 3 most significant gaps.
Once you’ve figured out why the gap occurs, you can come up with some solutions as to how to fix it.
Some solutions may be costly or might affect another area of your company. It’s important to determine which solutions will actually fix your issue or create new ones.
Try not to tackle too many issues in one go; instead address one issue at a time and measure your progress.
Getting your entire team on board is crucial to initiate real change in your company’s performance. Motivating factors such as rewards and publicly tracking progress will inspire everyone to get on board.
This is where you track your company’s progress in bridging particular gaps and determine how successful your strategies were. Try new solutions or determine a new course of action. Gap analysis can be conducted with any of the company’s processes or departments.