User research playbooks

[CXL (CXL Playbooks)]

8 Playbooks

Perform UX research for a website redesign

Decrease friction and improve visitor engagement and conversion rates.

Visualizae research

5 Playbooks

Design a user flow

Align the needs of your business with those of your users to maximize conversions and user experience.

Create customer personas with real data

Increase conversions by solving your customers pain points.

Map the user journey

Improve your product and merchandising decisions.

Create a customer journey map

Improve your conversion rate and customer confidence.

Visualize user research using empathy maps

Improve your UX strategy.